find your chapter

whatever you're going through — here are your first three steps.

nobody wakes up wanting to learn about credit. you wake up with a situation. pick what's happening, open it, and we'll give you the first three things to do — and where to go next. free, plain language, nothing to sell you.

no matter the chapter

first, get your own footing.

almost every hard chapter starts with the same three things. do these first, in any order.

  1. 1an account in your name only
  2. 2copies of your documents, somewhere only you can reach
  3. 3a small cushion that's yours — start with $500

want it on paper? print "my own file" — 6 free pages to fill in and keep ↓

something is ending

a marriage, a relationship, a life you shared.

i'm getting divorcedwhat to gather, what to open, and what to check before you sign anything.

your first three steps

  1. 1

    copy every statement — bank, retirement, mortgage, debts, and the last 3 years of tax returns. copies are enough.

  2. 2

    open an account in your name only and pull your free credit report, so you know exactly what's in your name.

  3. 3

    list what you own and owe, and check every beneficiary before you sign anything.

i need to leave — quietlysafety first, then your documents, then money that's only yours.

if someone can see this device, use a private window. the quick exit button (bottom right) leaves instantly.

your first three steps

  1. 1

    safety first. call 800-799-7233 or text START to 88788 — an advocate can build a safety plan with you, free and confidential.

  2. 2

    quietly copy your documents — IDs, birth certificates, account info — and keep them where only you can reach them.

  3. 3

    start a small amount of money that's only yours, even $20 at a time, somewhere he can't see.

i'm divorcing after 50retirement money and social security matter more than the house.

your first three steps

  1. 1

    get every retirement account on paper — 401(k)s, IRAs, pensions. these are often the biggest assets, not the house.

  2. 2

    if you were married 10+ years, you may be able to claim social security on your ex's record. check before you agree to anything.

  3. 3

    ask for a QDRO (the court order that splits a 401(k) or pension) so your share moves without taxes or penalties.

my partner diedthe first weeks, what you're entitled to, and what can wait.

your first three steps

  1. 1

    breathe — most decisions can wait. don't sell, move, or sign anything big for a few months unless you have to.

  2. 2

    order several certified death certificates; banks, insurers, and agencies each want one.

  3. 3

    call social security about survivor benefits, and check every account's beneficiary — those pass outside the will.

starting something new

a job, a home, a business — or starting over.

i'm going back to workafter kids, caregiving, or a long break.

your first three steps

  1. 1

    write down what you actually did while you were away — caregiving, volunteering, running a household are real skills.

  2. 2

    know your number before the first interview, so you don't anchor low.

  3. 3

    negotiate the first offer — every raise after is built on it.

i'm starting my first jobthe W-4, the paycheck, and the account to open first.

your first three steps

  1. 1

    fill out your W-4 carefully — it decides whether you owe or get a refund in april.

  2. 2

    grab the 401(k) match if there is one. it's part of your pay.

  3. 3

    open your own savings account and send a little from every check there automatically.

i'm signing my first leasewhat you're agreeing to, and how to get your deposit back.

your first three steps

  1. 1

    read the whole lease — fees, renewal, who fixes what. ask before you sign, not after.

  2. 2

    photograph everything on move-in day and email the photos to yourself and the landlord.

  3. 3

    get renters insurance — it's usually cheap, and it covers your stuff, not just theirs.

i'm starting a businesslater in life counts. so does a side hustle.

your first three steps

  1. 1

    test the idea before you spend — and keep business money in its own account from day one.

  2. 2

    set up the basics: sole proprietor or LLC, and a free EIN from the IRS.

  3. 3

    set aside about 25–30% for taxes from the first dollar — nobody withholds it for you.

i'm starting over from zerorebuilding credit, income, and a cushion — one small thing at a time.

your first three steps

  1. 1

    get an account in your name only and pull your free credit reports to see where you stand.

  2. 2

    build credit on purpose — a secured card, paid in full every month, is a solid start.

  3. 3

    build the cushion in stages: $500, then $1,000, then a month of essentials.

taking care of people

kids on your own, a parent who needs you.

i'm raising kids on my ownthe filing status, the credits, and the paperwork that protects them.

your first three steps

  1. 1

    file as head of household and claim the child tax credit — up to $2,200 per child.

  2. 2

    name a guardian in a will and check every beneficiary, so a court doesn't decide for you.

  3. 3

    build your cushion — aim for more than the usual 3 months when you're the only income.

i'm caring for a parentthe paperwork to do while they can still sign it.

your first three steps

  1. 1

    get a durable power of attorney and a health care proxy signed while your parent can still make decisions.

  2. 2

    make a list of their accounts, bills, and insurance — where they are and how to log in.

  3. 3

    protect your own money: keep contributing to your retirement, and track what you spend on their care.

something just happened

an offer, a bill, or money you didn't expect.

i got a job offerbefore you say yes — say thank you, then ask.

your first three steps

  1. 1

    don't accept on the spot. say thank you and ask for the full offer in writing.

  2. 2

    look up what the role pays where you live, and pick your number before the call.

  3. 3

    ask for more — base pay first, then benefits, title, or flexibility.

i came into moneyan inheritance, a settlement, a bonus.

your first three steps

  1. 1

    park it somewhere safe and boring — a high-yield savings account — and wait 30 days before deciding anything.

  2. 2

    pay off high-interest debt first. that interest outruns almost any investment.

  3. 3

    then decide, with help if it's big — a fee-only advisor who isn't selling you anything.

i got a surprise bill or ticketpaying right away isn't always the move.

your first three steps

  1. 1

    ask for an itemized bill — errors are common, especially on medical bills.

  2. 2

    ask for a payment plan or a reduction before it goes to collections. many places say yes.

  3. 3

    for a ticket, read your options — traffic school, a reduction, or contesting it.

take it with you.

the money map puts your footing, every chapter's first three steps, and a money plan for the season you're in on 3 free pages. my own file is the 6-page printable to fill in and keep — your documents, accounts, numbers, people, and next steps.

get the money map → print my own file ↓